Privacy Policy

Effective date: April 6, 2026

Velluma ("we", "us", or "our") operates velluma.co and provides AI revenue infrastructure services. This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and business name submitted through our contact or audit forms.
• Usage data — pages visited, time on site, referral source, and browser type collected via standard analytics tools.
• Communications — messages sent through our chat widget, email, or scheduling tools.
• Client business data — call recordings, lead data, and booking information processed as part of our service delivery, governed by a separate data processing agreement.

2. How We Use Your Information

• To respond to inquiries and deliver our services.
• To schedule and confirm consultations.
• To send service-related updates and follow-ups.
• To improve our website and offerings.

We do not sell, rent, or trade your personal information to third parties.

3. Third-Party Services

We use the following third-party tools which may process your data under their own privacy policies:

• Cal.com — appointment scheduling
• Retell AI — voice agent infrastructure
• Make.com — workflow automation
• Supabase — data storage
• Railway — application hosting

4. Data Retention

We retain contact and communication data for as long as necessary to fulfill the purposes described above, or as required by law. Client service data is retained for the duration of the engagement and deleted upon written request.

5. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To make a request, contact us at hello@velluma.co.

6. Cookies

This site may use minimal cookies for analytics and session management. No advertising or tracking cookies are used without consent.

7. Security

We take reasonable technical and organizational measures to protect your data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our site after changes constitutes acceptance.

9. Contact

For privacy-related questions, contact us at hello@velluma.co.